In the upcoming period from December 30th 2006 till January 9th 2007 technical support team will be working in a reduced staffing level. Complex issues which require thorough technical investigation will be processed on January 9th.

We apologize for any inconvenience.

WebAsyst has always offered 30-day free trial accounts; now, customers will be able to create free accounts that never expire.

These free accounts have some limitations. e.g. number of entries, storage space, and number of users, but they still allow users to enjoy the benefits of WebAsyst software. Most important, all WebAsyst functions and features available for paid accounts will also be available for free accounts, including free software upgrades.

So what we offer for free:

Storage Space: 20 MB
Number of users: Five

Limitations applied to WebAsyst applications:

Maximum number of contacts: 50
Maximum number of files: 50
Maximum number of pages: 50
Maximum number of notes: 50
Maximum number of projects: 5
Maximum number of issues: 50

Customers wishing to remove limitations or add more storage space and users will be able to upgrade to paid accounts at any time. This means that customers will be able to combine free and paid services in one account, and even downgrade from paid to free services, if they find that an application offers more than they need.

For more information about free and paid accounts, please visit http://www.webasyst.net/hosted-accounts.htm

Or just Sign Up now for your Free WebAsyst Account!

A brand new version of backend templates for Shop-Script PRO and Shop-Script PREMIUM shopping cart software is now available!

Please take a look at the new template on the screenshot below or at online Shop-Script software demos.

This template is now included in the base Shop-Script software versions which are available for download for all customers in WebAsyst Customer Center.

I have been reading questions from Shop-Script users which we have received during the last couple of months, and found that many people are anxious about the facts that are really not so important when you only start online selling.

Here I will list some issues that came to my attention which many newbies mistakenly find crucial for online selling and to which they are paying their attention; as well as issues which are of much more value but being ignored (though I agree that for various businesses rules are different, these are the basics which apply for the whole ecommerce industry).

Storefront design.

I believe this is the most common mistake of online entrepreneurs: many of them think that stylish storefront design is the first thing they need to think about when establishing a store. If you goal is creating an artistic storefront which your visitors will admire, I agree that you should start by searching for a professional designer.
But if your goal is online sales, exclude web design issue from your everyday business worries - you can return to this issue at a later time when you start get first sales. At the beginning, start with a simple and practical design which would be usable for your store visitors. However, please don’t understand it in such a way that you do not have to worry about look and feel at all - just make it simple, but don’t spoil it (e.g. don’t use pink font color on a blue or purple background).

Openness to customers.

Believe it or not, many merchants obviously forget to present their contact information when they establish their online stores. This is a mistake!

Reveal your contact information to customers.
The core idea is that your customers should be confident that they can contact you anytime at least by email. Though it is better to provide more alternative contact options, like phone number, physical address, ICQ, Skype numbers, etc.

Don’t be afraid of high volume of customer appeals. Publishing your contacts will not make all your customers contact you. This is only about credibility (of course, if you provide customers with the service you are advertising).

Simplicity of ordering.

‘Add to Cart’ button should always be in customer’s attention.
If it is not visible, you are about to loose your sale because customer may think that you only show (advertise) products but do not sell them.

Checkout process should be clear and straightforward. Do not offer customers advertisement like “click here to get super discounts!” during checkout, since by doing this you are only increasing chances that customer’s shopping cart will be abandoned.

Quick reaction.

Imagine a person who places an order in a certain online store, but does not receive any response from the store personnel regarding the order status for several hours (or even days!). Wouldn’t you cancel your order and go shopping somewhere else?

Don’t let that happen! Do your best to give a customer your response at the earliest opportunity, especially when it is about her order, whether placed or potential.

Product pricing.

Providing lower product prices is usually not the best way to get more sales. Getting a customer to make a purchase is, first of all, making her confident in the purchase. Customers are likely to buy something and overpay a little, but be sure to receive the order safe and in time.

Always put yourself on your visitor’s place and try to think as your customer would. Answer yourself frankly - would I like to buy from this online store (keeping in mind that you see it for the first time)?

If your answer is “Yes”, congratulations! Go ahead and good luck in your ecommerce experience.

Starting today, we are making a Special Christmas Offer for all our products:

20% off for all WebAsyst applications

NOTE: This special offer is valid through December, 28 this year.

Learn more about our Pricing or Sign Up for Free WebAsyst Account.

Google Checkout is an online payment processing system designed to offer shoppers with a Google account a quick way to pay for products and services. Consumers enter their credit card and billing information into Google account only once, and then pay for purchases at various Google Checkout-compatible online stores with a matter of few clicks.

Even if you make checkout in your online store as simple as possible, a customer will have to input her shipping and billing information to place an order. This could be frustrating for a consumer, especially if she is about to place several orders in different stores. A customer is likely to abandon her shopping cart if prompted to fill out credit card and billing information again. Google Checkout is an attempt to resolve the issue and make consumers’ online shopping experience more pleasant.

We are excited to announce that Shop-Script shopping cart software (PRO and PREMIUM versions) have been integrated with Google Checkout! Now Shop-Script allows you to setup Google Checkout as an alternative to existing credit card and other available payment types in your store. Enabling Google Checkout payments in Shop-Script is very easy! Simply enter your Google account credentials, and your customers will be able to place an order in your store through Google Checkout right from the shopping cart details page - it takes only a few clicks:

When clicking Google Checkout button shown above, customer is redirected to Google website for making a payment. After checkout is complete, Google sends order information to your online store and Shop-Script saves the order.

Google checkout gives customers confidence about safety of their credit card information stored with Google. Thus, it increases your online store credibility. We suggest using Google Checkout since it is very easy to install, it provides a good alternative to regular checkout and helps you to increase visitors to customers conversions.

Shop-Script provides Level 2 (advanced) integration with Google Checkout.