Please take a close look at your website and ask yourself:
- Does the website have a section with answers to frequently asked questions (FAQs)?
- Are there enough detailed and colorful pictures on the website pages?
- Do your visitors have an option to download documentation or product descriptions as PDF or ZIP files?
If at least one answer to these questions is “no”, then we have good news for you: you can make your website even more user-friendly and thus more profitable!
With a good knowledge base, website visitors who send you the same FAQs can find the information in a detailed article on your website. This will help them to decide more quickly on a purchase and will also save you time to respond to other customers’ requests.
It is very easy to establish such an online help system with any number of sections and pages using the WebAsyst Pages application. You can quickly create an entire online book, adapt its design to your corporate colors, and publish conveniently organized articles on your website. In the WebAsyst Knowledge Base at webasyst.net we also use Pages to publish useful articles for you!
The Visual Effect
The more information about your company and products that is available on your website, the more likely a customer will choose you from other competitors. Most important, it is always better to see something with your own eyes! See detailed photos of your products taken from different angles and under different usage conditions. See how carefully products are handled in your warehouse. See your excellent working places… and your smiles!
With the Photos application you can upload pictures to your website — any number at once. A variety of publication options is available: several resized versions to choose from, HTML code, BB code for popular online forums, slideshow and online gallery widgets, or as entire albums with a large number of layout and picture size options, and easy navigation. We ourselves actively use WebAsyst Photos to store scanned documents and to publish our team’s photos.
It is always convenient when you open a website of a computer hardware manufacturer and can quickly find and download documentation in a PDF file, or review the latest version of the pricelist without having to send a request to the support team and to wait for response. Unfortunately, very often uploading such files to the server and creating links to them requires attention of a technical specialist.
With WebAsyst Files this “technical operation” can be completed absolutely by anyone in your team—it takes only one click on a button on an ordinary web page and to select a file on your computer. Moreover, any assigned members of your team can upload an updated version of a published file, and you can see their names, update time and date, and all previous file versions. By the way, creating a link to an uploaded file as even easier than the uploading!
New project ideas, comments on the work of your subordinates, efficiency suggestions, brief instructions—where should all this be stored?
The answer: in WebAsyst Notes. It is extremely simple but truly functional because it will: a) keep all new information which you may need in the future; b) allow your company’s managers to leave comments on the work of their subordinate departments or individual employees; c) provide the possibility for all your colleagues to post suggestion on improving the work of the entire company. Depending upon your access, you can even store your passwords there.
Please familiarize yourself with all the useful features of WebAsyst applications: Files + Photos + Pages + Notes. It is very likely that you and your team will find these very efficient tools useful to manage and publish files, photos, and web pages, and to securely share important business notes with your colleagues.